A 50% deposit and a signed contract is required to lock in your shoot, with final payment made prior to your content being released.

If you would like your products returned, please include a return post bag. Otherwise, products will be stored for up to 6 months.

7-21 days from shoot date depending on current workload and creative concept. If you have a deadline, please let us know and we'll do everything we can to accommodate it!

Due to the nature of the work, no refunds will be issued. This is why your brief is so important. However, you may request a reshoot given a valid explanation.

A travel fee may be applied if a location is more than 30 minutes drive from where I live. This will be calculated during pre-production.

Absolutely! We operate seamlessly from anywhere in the world. In fact, 90% of our clients are located in Germany, the US and Canada. Simply ship us your products and we'll take it from there!

Fill out a short creative brief so we can understand what you're looking for and quote your project. The more detail you provide, the better we can tailor everything to your needs!

Absolutely! We use a platform called Milanote to draw up your pre-production where you can collaborate with us on creative ideas and shoot details. Once everything is fleshed out, you'll give a final approval before we start!